Effective date: January 26, 2025

Welcome to Crew Presets.

These Terms of Service govern your access to and use of https://crewpresets.com
 (the “Site”), operated by Crew Presets LLC (“we,” “us,” or “our”). By accessing or purchasing from the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Eligibility

By using this Site, you represent that you are at least 18 years old or have permission from a parent or legal guardian, and that you are legally capable of entering into a binding agreement.

Products and Services

Crew Presets sells both digital products and physical goods.

Digital Products

Digital products include Lightroom presets, profiles, and other downloadable creative assets.

Digital products are delivered electronically after purchase.
No physical item will be shipped for digital products.
Access to downloads may require an account or email verification.

Physical Products

Physical products may include camera supplies, accessories, or related merchandise.

Physical products are shipped to the address provided at checkout.
Shipping times are estimates and not guaranteed.
Risk of loss passes to you upon delivery.

License and Usage for Digital Products

When you purchase a digital product from Crew Presets, you are granted a non exclusive, non transferable, revocable license to use the product for personal or commercial use, subject to the following restrictions.

You may

Use presets in your personal or client photography work.
Edit photos for yourself or clients using the presets.

You may not

Resell, redistribute, share, sublicense, or transfer the presets.
Offer presets as part of another product or service.
Upload presets to shared drives, forums, or preset marketplaces.
Claim the presets as your own creation.

Violation of these terms may result in termination of access without refund.

Orders and Payments

All prices are listed in US dollars unless otherwise stated.

We reserve the right to refuse or cancel any order, limit quantities purchased per person, or correct pricing errors or inaccuracies.

Payment processing is handled by third party providers. Crew Presets does not store full payment information.

Refund Policy

Digital Products

Due to the nature of digital downloads, all digital sales are final. We do not offer refunds, exchanges, or cancellations once a digital product has been delivered or accessed.

If you experience a technical issue with your download, contact us and we will work to resolve it.

Physical Products

Refunds for physical products may be accepted if the item is unused and in original packaging, a return request is submitted within the stated return window, and return shipping costs are covered by the customer unless the item is defective.

Certain items may be marked as final sale and are not eligible for return.

Account Responsibility

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login information and all activity that occurs under your account. We are not responsible for unauthorized access resulting from your failure to protect your credentials.

Intellectual Property

All content on the Site, including presets, text, graphics, logos, images, and software, is the property of Crew Presets LLC and is protected by copyright and intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any Site content without prior written permission.

Prohibited Uses

You agree not to use the Site for unlawful purposes, to violate any applicable laws or regulations, to infringe on the intellectual property rights of others, to attempt to gain unauthorized access to systems or data, or to distribute malicious code or spam.

Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

Crew Presets makes no warranties, express or implied, regarding compatibility with specific software versions, results obtained from use of presets, or uninterrupted or error free operation of the Site.

Limitation of Liability

To the maximum extent permitted by law, Crew Presets LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products, including loss of data, income, or business opportunities.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Crew Presets LLC and its owners, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

Third Party Links

The Site may contain links to third party websites. Crew Presets is not responsible for the content, policies, or practices of any third party sites.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Utah.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

hello@crewpresets.com

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